View Jobs at Airtel |
Full Time |
Nigeria |
Posted 5 years ago |
Airtel Africa Limited is recruiting candidates for a Lead, Customer Service Application SME
JOB TITLE: Lead, Customer Service Application SME
JOB LOCATION: Nigeria
JOB DETAIL:
- The Customer Service Application SME will be responsible for maintaining and supporting all Customer Service Application applications, tools and utilities to support Airtel Nigeria IT Services.
- This is an expert role with the responsibility for maintaining close collaboration with HQ-IT Customer Service Application Lead to ensure Airtel Nigeria is delivering business results expected on Customer Service Application domain.
Skills and Qualifications
- M.Sc / Bachelor’s Degree in Computer Science, Systems Analysis or a related study
- 5-7 years of work experience on Customer Service domain’s Application design and delivery.
- Experience working in multi-vendor managed service IT operating model.
- Demonstrated experience in delivering project on relevant domain.
- Experiencing in redesigning and simplifying the products, services and processes.
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Job Features
Deadline | Not Specified. |