View Jobs at Ashton & Dave Travels and Holidays Limited |
Full Time |
Posted 5 years ago |
Ashton & Dave Travels and Holidays Limited is recruiting candidates for Sales Officers.
JOB TITLE: Sales Officers
JOB LOCATION: Abuja & Lagos
JOB DETAIL:
- Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing)
- Forecasting and tracking of sales opportunities.
- Achieving sales targets.
- Understanding industry trends, product capabilities and customer requirements
- Establish Executive level, long term customer relationship for future cross – sell and up – sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
- Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub – agents
- Answer all lead and sub – agent questions accurately
- Prioritize and/or escalate lead and sub – agents questions as needed
- Promote specific products as directed by Management
- Inform leads and sub – agents on current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Source and work customer referrals (Corporates/Sub-agents/Individuals)
- Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review
- Meet and/or exceed monthly and quarterly sales targets
- Provide daily sales Report
- Provide daily customer feedback form,
- Provide weekly Report.
Qualifications
- Minimum of BSc / HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
- Three years of Sales experience in the Travel and Tours industry is critical.
- Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
- Experience in Sales and Marketing, and closing deals.
- Outstanding passion for customer service and hospitality
- Proven experience in working with teams
- Must have International Passport and also passion for Travels
- IATA Certification would be an added advantage.
Remuneration
Very attractive and negotiable.
Method of Application
Interested and qualified candidates should please send their Resume to: [email protected] using the position as the subject of the mail.
Note: Please adhere strictly to the Job Description (JD) requirements. CVs without the required Tourism experience will not be honoured for further processing.
Job Features
Job Category | Sales / Business Development |
Deadline | 31st January, 2020. |