View Jobs at First Bank |
Full Time |
Posted 5 years ago |
Job Title: Team Lead, End User Support
Ref No: 20000024
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range – From: Manager
Grade Range – To: Principal Manager
Job Objective(s)
- Coordinate the provision of adequate first level support to users of computers, peripherals, networks and office automation systems.
- Manage the Service desk team and drive performance against agreed Service Level Agreements (SLA’s)
Job Requirements
Education:
- Minimum of a first degree or its equivalent in a business /IT related discipline
- Masters, MBA or a recognized professional certification will be an added advantage
Experience:
- 7+ years of experience in an IT services/ operations function
- 4+ years of management experience
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Job Features
Deadline | Not Specified. |