View Jobs at Toc Consult |
Full Time |
Calabar Cross River |
Posted 3 years ago |
JOB TITLE: Customer Service Representative
JOB LOCATION: Calabar, Cross River
Employment Type: Full-time
JOB DETAILS:
- Record new client information into the system
- Follow-up on customer inquiries and handle questions regarding orders, shipments, and invoices, returns
- Respond to calls, emails, whatsapp chats
- Resolve customer complaints
- Ability to demonstrate empathetic behavior
- Customer retention
- Provide report to management.
Requirements
- Candidates should possess a Bachelor’s Degree / HND qualification with a minimum of 1 year work experience.
- Excellent communication skills
- Excellent writing skills
- Smart and courteous
- Ability to use Emails, MS office suite
- Can speak Efik and English fluently (Very Important)
- Proven experience in customer service role
- Applicant must be resident in Calabar.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: September 16, 2021
Job Features
Job Category | Customer Care |