View Jobs at Lead Enterprise Support Company Limited |
Full Time |
Ikeja |
Posted 3 years ago |
Job title: Marketer
Location: Ikeja, Lagos
Job Description:
Main Objective of the Job
- To create awareness, mobilize patronage, minimize risk and increase the market share of the Microfinance Institute.
Principal Responsibilities and Accountabilities / Key Performance Areas / Duties
- Analyzing loan facilities’ prices, demand and competition in line with market trend
- Devising and presenting strategies and developing ideas for the company.
- Compiling and distributing financial and statistical information to business development manager
- Write daily reports on trends of sales and other marketing analyses.
- Ensure that issues of dissatisfaction in client service delivery are promptly identified and addressed
- Ensure compliance with the company’s policies and procedures in sourcing for clients.
- Perform other duties and responsibilities as may be assigned by business development manager Generation of New Sales Leads
- Generates sales leads, building sustainable relationships with clients
- Arranges business meetings and one-on-one conversations with prospective clients
- Reports back to the management on sales lead results Client Management
- Builds trust and long-term relationships with clients/customers
- Improve the customer experience and build brand loyalty
- Responds to customer service issues promptly
- Achieves client’s expectations and satisfaction
- Address customers/clients issues and complaints.
Key Performance Indicators (KPI):
- 90% revenue target must be met.
- 90% of target for new accounts (clients)
- Clients’ complaints must be addressed within 24 hours.
- 95% Client satisfaction rate
- 90% Customer retention and 10% customer attrition.
Contact Arising from the Job:
- Banks/Financial Institutions, Statutory/Regulatory bodies, MFI Clients ‘Finance Representatives’, Vendors.
Job Requirements
Education:
- A minimum of OND, BSc and HND, preferably in a Business-related discipline
Experience:
- A minimum of 1 year proven experience as a marketer in the banking industry
- Proficiency in Microsoft Office Knowledge Skills & Competencies
- Excellent verbal and written communication skills
- Self-motivated and self-directed
- Goal-oriented, organized team player
- Eager to expand the company with new sales, clients, and territories
- Computer literacy
- Excellent leadership and interpersonal skills.
Method of Application
Interested and qualified candidates should send their Application Letter and detailed CV to: [email protected] using the Job Title as the subject of the email.
Job Features
Job Category | Marketer |