View Jobs at First Bank |
Full Time |
Posted 5 years ago |
Job Title: Analyst, End-User Support ATM / POS
Ref No: 2000002C
Location: Lagos
Job: IT TECH, SEC & OPS
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range – From: Executive Trainee Grade Range – To: Assistant Banking Officer
Job Objective(s)
- Provide adequate support to ensure Optimal Utilizations Of Our Alternative Delivery Channels the ATMs and POS
Duties & Responsibilities
- Perform daily operations to support Branches On ATM/POS Related Issues
- Monitor ATM Add-ons to ensure that they are Up And Running
- Attend To Incidents Logged against the team
- Assist personnel transitions that may be needed to support the ATM/POS and/or process.
- Work With The CEs from ATM Vendors on The Quarterly Preventive Maintenance
- Monitor ATMs performance to ensure high availability nationwide
- Work With The PTSPs To Increase POS Availability
- Generate Report Daily, Weekly And Monthly For Review
- Liaise and follow up with vendors to ensure open incidents are promptly resolved and closed on HP Service Manager
- Comply with the principles and policies in the information security hand book
- Report generation for outstanding issues.
Qualifications
- Minimum Education: First Degree in any Computer related discipline; Higher Degrees / Professional Certifications (an added advantage).
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Job Features
Job Category | Analyst/ Quality Control |
Deadline | Not Specified. |