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Posted 5 years ago |
Clear Essence California Spa & Wellness Resort is recruiting candidates for a Host / Hostess (Waiter / Waitress).
JOB TITLE: Host / Hostess (Waiter / Waitress)
JOB LOCATION: Lagos
JOB DETAILS:
We are seeking to employ the services of qualified candidates to fill this role
Job Overview
- Ensure all tables are fully set-up and all service stocks are adequate, and cleanliness meets standard.
- Be able to serve food and alcoholic beverages to guests at the bar and restaurant and deliver service in a friendly and courteous manner
- Be able to prepare alcoholic beverages and drinks for guest according to specified recipes using measuring systems, ensuring that the bar area is clean and well maintained at all times.
- Be able to deliver food and drinks to guests in an efficient and professional manner maintaining the standards required.
- Ensure the cleanliness and hygiene of the restaurant and bar areas in compliance with the Company standards and regulations.
- Be able to communicate well with guests efficiently and deal promptly with guests complaints that might arise.
- Must be proficient in product knowledge, both for food and beverages, including wine list, and be able to suggest menu as well as up-sell to attract higher average cheques.
- Be able to ensure the correct handling procedures to minimize china and glassware breakage and food waste.
- Perform multi-task functions and exhibit excellent problem solving skills in relation to dealing with guests.
- Maintain and promote hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
- Possess the ability to listen and find solutions to guests’ issues and answer inquiries pertaining to facility amenities and services.
Education / Qualification
- A certified or experienced Food & Beverage Host/Hostess (Waiter/Waitress).
- A certificate in Hospitality Management will be an added advantage.
Experience:
- Substantial Food & Beverage background within the hotel industry, with a minimum of 3 years work experience – that is, working knowledge of restaurant and bar service.
- Previous experience working as a Waiter/Waitress in a medium to large hotel will be an added advantage.
Personal Attributes:
- Excellent written and verbal communication skills
- Demonstrate accuracy and thoroughness, and exhibit sound judgment
- Ability to develop and maintain gracious and efficient customer service
- Ability to deliver superior and consistent guest experience through.
- Manage competing demands and able to deal with frequent change, delays, or unexpected events
- Attention to detail and a commitment to high standards of delivery
- Excellent organizational skills and ability to improve and promote quality
- Self-motivated and exhibit calmness under pressure, with a flexible approach
- Only Candidates with the required qualification, experience and attributes will be considered.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.
Job Features
Deadline | 30th April, 2020. |