View Jobs at Lumos Nigeria |
Full Time |
Asaba Delta |
Posted 2 years ago |
JOB TITLE: Territory Sales Manager, Community Channel
JOB LOCATION: Asaba, Delta
JOB DETAILS:
- The individual in this role would be responsible for LCD’s and LCP’s- attending to issues around IDU activation, NIBSS payment/ CRM downtime, escalating promptly and ensuring resolution.
- We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure stakeholders loyalty.
- He/she will manage Lumos Community Partners activation challenges.
Job Responsibilities
- Responsible for trouble shooting, escalation and follow through resolutions of CRM/ NIBSS downtime
- Interface between Lumos and community Partner for activation- First point of escalation
- Motivate, nurture and mentor the LCP for performance.
- Drive end-to-end acquisition processes
- Ensure compliance of LCP to SLA
- Identify sales opportunities within the territory and explore. Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
- Source and work customer referrals
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
- Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
- Promote specific products as directed by upper management
- Inform leads and customers of current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team.
Educational Qualifications & Functional / Technical Skills
- First degree in any discipline
- Excellent computer skills
- Experience with CRM platform.
Relevant Experience:
- 5 years of varied experience in Sales & Marketing in FMCG or Telecom
- Relevant experience in Solar / Telecom industry is desirable
- Previously managed defined territory with track records of achievement.
- Other Requirements (Behavioral etc.):
- Impeccable customer service skills
- Excellent interpersonal communication skills, both verbal and written
- Motivated, driven attitude
- Sales-driven, results-driven, and target-driven attitude
- Aptitude for persuasion and negotiation
- Expert in time management
- Organized work ethic
- Proven track record in sales environment
- Ability to meet and/or exceed monthly and quarterly sales quotas.
HOW TO APPLY
Interested and qualified candidates should send their CV and Cover Note to: [email protected] using the Job Title and Location as the subject of the mail. E.g Territory Sales Manager Asaba.
Deadline: June 3, 2022
Job Features
Job Category | Sales / Business Development |