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Full Time |
Adamawa |
Posted 4 years ago |
ICT Assistant is needed at Mercy Corps Nigeria
JOB TITLE: ICT Assistant
Reference Number: ABV/OPS/2020/0023
LOCATION: Yola, Adamawa
Position Status Full-time, Non-exempt, Regular
General Position Summary
- Maintain the current IT system in the Mercy Corps office and ensure the proper functioning of equipment and network to meet office needs and demands in coordination and synchronizing system with the IT Systems Administrator.
Essential Job Responsibilities
Program Management:
- Read and understand the Mercy corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies.
- Conduct staff training on computer basics and the use of MS Office applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff.
- Responsible use and confidentiality of any information identified as sensitive.
- Regularly update anti-virus programs and ensure the entire network and computers are virus-free.
- Assist the IT Systems Administrator in establishing a clear, back-up policy for the Mercy Corps office and undertake the necessary steps for this activity including designing a schedule and materials list. Ensure back up and archives are made and stored as scheduled.
- Under the guidance of the IT Systems Administrator, undertake the repairing and maintaining of LAN-s, internet systems and general IT maintenance and training as per needs outlined by the Field Manager and Operations Officer.
- Oversee repair of computers and IT equipment at a local level, when possible – facilitate and advise on best, safest and most economic solutions in consultation with the IT Systems Administrator.
- Maintain an efficient Local Area Network for Mercy Corps office. Do not change the current design of configurations without written approval after analysis by the IT Systems Administrator and the Head of Office. Current designs are appropriate for the programmatic needs for the office and any additions or changes require prior approval and planning.
Knowledge and Experience
- A minimum of three years’ experience in the information technology system (IT).
- A relevant University Degree in Computer Sciences is desirable.
- Experience in both hardware and software requirements in local area networking (LAN); experience in the configuration of an internal email system as per the local area networking (LAN).
- Exclusive knowledge of internet, proxy, pop mail, and TCPIP settings, Linux and Windows applications.
- Experience for upright maintenance of all internet account, Logins and account status.
- Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
- Ability to troubleshoot, plan and design low maintenance systems is a must.
- Ability to troubleshoot and maintain both wireless and cable connections is required.
- Must understand, follow and implement existing policies on IT equipment use and best practices.
Success Factors
- Conscientious with an excellent sense of judgment
- Ability to work simultaneously on multiple tasks
- Willingness and ability to work effectively with a wide variety of people
- Ability to work as part of a team and coordinate with project personnel
- Good spoken and written English
- Computer literate and strong organizational skills.
Method of Application
Interested and qualified candidates are encouraged to submit their CV and Cover Letter in one document, addressing the position requirements to: [email protected]
Note
- All applications must include the position title and Reference Number in the subject line
- Please note that only short-listed candidates will be contacted for an interview
- We are an equal opportunity organization so women are strongly encouraged to apply for this position
Job Features
Job Category | Information Technology / ICT |
Deadline | 31st May, 2020. |