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Full Time |
Posted 4 years ago |
Client Services & Communication Analyst is needed at Bizpool Africa
JOB TITLE: Client Services & Communication Analyst
LOCATION: Abuja
Job Description
- A Client Services and Communication Analyst acts as a liaison between a business and its customers. Customer/Client Services Managers to provide their customers with reliable and impeccable service. A Client Services Manager works to ensure customers are satisfied, that orders or transactions are correctly processed and to answer questions or resolve customer complaints.
- The individual will help business develop strong relationships with clients and customers; answering questions, taking orders, help resolving problems, processing refunds and making suggestions regarding the purchase of additional products and services.
- The Customer Service / Communication analyst should be able to create communication content on behalf of the organization and should have Communication skills, customer service skills, conflict management skill, record and data management skill, Strong writing and analytical skill.
Skills and Experience
- Proven experience as Customer / Client Service / Communications Officer or similar position
- Result-driven and goal oriented
- Strong writing and communication skills
- Knowledge of office management and basic bookkeeping
- Excellent use of English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Interpersonal Skills.
- Customer service orientation.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using “Client Services and Comm. Analyst” as the subject of the mail.
Application Instruction
Applicants are to read the job description carefully and then do the following below while applying:
- Write a proposal (not more than one page) introducing the a luxury fashion brand to a High Networth Individual (HNI).
- Write a Sales pitch (not more than one page) related to this brand. Please make sure it is your idea and show creativity.
- Share with us your content/idea of what a newsletter for a luxury brand would be like if you are to manage it.
- Make a one minute video telling us your knowledge about Luxury fashion brands.
Job Features
Job Category | Analyst/ Quality Control |
Deadline | 5th June, 2020. |