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Contract |
Lagos |
Posted 2 years ago |
JOB TITLE: Head of Sales, Revenue & Customer Service
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
Working Days: 23 days a month
Responsibilities
- Defining and implementing corporate sales strategy, establish marketing goals, monitor business results/metrics and adapt sales strategies and tactics accordingly
- Executing strategic corporate plans to achieve sales targets.
- Creating and communicating sales goals and monitoring the progress of those goals.
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
- Stay well-connected with customers to ensure their feedback are incorporated into the product enhancement cycle
- Supervising customer service team to ensure they handle customers well.
- Supervise the activities of the corporate sales team, and ensure sales team complies with company policies, procedures and business ethics codes
- Finding and attracting new profitable corporate business
- Researching new clients to add our portfolio
- Pro-actively seeking out new business opportunities in the region and work towards achieving agreed new business targets
- Paying courtesy visits to targeted potential clients
- Marketing our products and services to corporate clients
- Monitoring and improving our conversion rates
- Training newly recruited customer service staff
- Preparing daily sales summaries
- Preparing monthly sales forecasts, reports and suggest improvements.
Requirements
- Master’s Degree in relevant field.
- A minimum of 5 years of proven experience in a sales/customer service position.
- Proficiency in Microsoft Excel and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
- Must be able to speak and write good English.
- Proven ability to drive the sales process from start to finish
- Proven ability to articulate the distinct aspects of services and products
- Should be willing to work with us long term.
- Should be able to work on some Sundays and public holidays
- Must live around Ikeja or its environment.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Do not apply if you do not have all of the requirements listed.
Deadline: October 30, 2022
Job Features
Job Category | Sales / Business Development |