View Jobs at Owens and Xley Consults |
Contract |
Lagos |
Posted 2 years ago |
JOB TITLE: Supermarket Manager
JOB LOCATION: Lekki Phase 1, Lagos
Employment Type: Full-time
JOB DETAILS:
- As the Supermarket Manager, you are accountable for the day-to-day operations of the supermarket by effectively organizing work schedules to meet established timelines and effective supervision of staff to achieve goals.
Responsibilities
- Ensure the supermarket is ready to trade by inspecting the environment, POS, generator, checkout/payment points, delivery items etc.
- Develop the merchandising layout
- Ensure the store is well managed by inspecting involvement of cashiers and shelves
- Liaise with CEO and finance to develop revenue and other financial target
- Collate daily sales report from the accountant
- Ensure cash is banked on time as specified by the company’s policy
- Inspect the activities of the security officers and cleaners
- Ensure all company policies are obeyed while carrying out assigned functions
- Train staff to improve performance to meet sales objectives and client satisfaction
- Provide leadership to the staff to enable effective and consistent sales behaviours that supports customer engagement
- Ensure excellent service is delivered to ensure high levels of customer satisfaction
- Review reports from staff and identify challenges
- Resolve customer complaints in a timely manner
- Liaise with HR to hire, train, and oversee new staff
- Create business strategies to attract new customers, expand store traffic, and enhance profitability
- Ensure the store complies with health and safety regulations
- Prepare detailed reports on buying trends, customer requirements, revenue, profits.
- Perform other tasks as assigned
Qualifications / Skills
- BSc / HND in Business Administration or related field
- At least 4 years ‘working experience in a retail environment or related field
- Solid proficiency in Microsoft Office
- Familiarity with sales software
- Customer service-oriented with in-depth knowledge of basic business management processes
- Ability to draft written sales reports of daily/weekly/monthly.
- High level of accuracy, efficiency and accountability.
- Strong leadership and customer management abilities.
- Good analytical and problem-solving skills.
Salary
N150,000 – N180,000 monthly.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] and copy: [email protected] using the job title as the subject of the mail.
Deadline: November 29, 2022
Job Features
Job Category | Manager |