View Jobs at Lily Hospital |
Full Time |
Delta Warri |
Posted 2 years ago |
Job Title: Data Analyst
Location: Warri, Delta
Employment Type: Full-time
Job Description
- The ideal candidate will have proven experience in helping brands build and maintain the customer loyalty that underpins long-term revenue and profitability. You must have excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to employees.
Key Result Areas (KRA)
- Interpreting customer data to exceed customer expectation and achieve revenue growth and profitability.
- Analyzing results and trends using data science and statistical techniques.
- Managing and designing the reporting environment, including data sources, security, and metadata.
- Implementing data results to achieve increased positive customer experience
- Collecting data using software systems and other strategies that optimize statistical efficiency and quality
- Informing different teams within the hospital of all new information and trends related to customer experience.
- Supporting initiatives for data integrity and normalization.
- Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
- Interviewing and hiring new employees.
- Overseeing and evaluating the team’s ongoing training efforts.
- Delivering performance evaluations and following the disciplinary process according to Lily Hospitals’ policies.
- Acquiring data from primary or secondary data sources and maintaining databases
- Developing and presenting a periodic report of customer data analysis
The Person
- A Bachelor’s (B.Sc / HND) Degree in a relevant field of study
- Practical experience using CRM software such as HubSpot is required.
- Knowledge of legislation pertaining to consumer protection.
- A background in data science, statistics or related fields is an advantage
- Proven experience in building and maintaining customer insights
- Sound judgement and excellent problem-solving skills
- Superb written, and verbal communication skills.
- Well-developed arbitration skills with the ability to remain impartial.
- The ability to respond appropriately under pressure.
- Alignment with Lily Hospitals’ values.
HOW TO APPLY
Interested and qualified candidates should forward their CV to: [email protected] using the job title as the subject of the mail.
Deadline: January 31, 2023
Job Features
Job Category | Data Analysis |