Job Title: Customer Success Officer
Locations: Benin City – Edo and Asaba – Delta
Employment Type: Full-time
Responsibilities
- Onboarding of distributors and their staff on our platform
- Training distributors to understand our platform functions and fully utilize it.
- Assist in setting up accounts for distributors.
- Constantly interact with distributors to ensure that products, inventory, and their staff get the needed support when required.
- Ensure that important settings and inputs on the platform are being done accurately.
- Monitor compliance to the usage of the platform by distributors.
- Assist in training sales agents when required.
- Prepare detailed reports of activities as will be required from time to time.
- Be on the lookout for potential business development opportunities.
- Any other tasks that may be assigned by the customer success lead or executive team
Candidate Requirements
- Candidate must have a good command of spoken and written English and can speak pidgin.
- The ability to speak the native language of the deployment community is a huge plus.
- Personality, Ambition, Analytical, Problem solving, and entrepreneurial mindset must be no less than average on any of these but must be above average on at least two.
- We are a diversity-conscious organization and ready to welcome anyone good enough but must be physically fit as a lot of movement will be required.
- Selected candidates must be computer literate, his the ability to use a smartphone, work with web and mobile apps, and must own a smartphone.
- Proficiency in the use of MS Suite of applications including word, excel and ppt is a must. Owning a personal laptop will be a huge advantage.
Remuneration
N70,000 net monthly salary.
HOW TO APPLY
Interested and qualified candidates should:
Click here to apply online
Or
Send CV: [email protected] using the Job Title as the subject of the mail.
Deadline: March 15, 2023
Job Features
Job Category | Customer Care |