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Contract |
Kano |
Posted 2 years ago |
Job Title: Test Day and Logistics Coordinator
Location: Kano
Contract Type: Locally Engaged
Pay Band: BRC-4-F
Contract Type: Indefinite Contract
Role Purpose
- The purpose of this role is to ensure effective and efficient delivery of Exams within a specified location, which includes to manage Venue Supervisor engagement, relationship, and performance.
- To co-ordinate and manage any risk or issue resolution, including co-ordination of customer (candidate) communication directly or through customer whilst also ensuring the safe handling in accordance with compliance standards, of confidential materials during the multiple exchanges in country/location.
- This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR).
Main Accountabilities
- Undertakes the related planning and delivery functions in preparation for Test Days in line with BC processes.
- Receives and responds to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility. Identifies where more complex issues require resolution by others and refers them on accordingly.
- Carries out instructions and requests from Operations Manager and CMR & Logistics Manager efficiently and effectively.
- Ensures adherence to CMR standards and management as set forth and carry out frequent random checks to proactively prevent issues from arising.
- Manages courier SLA/performance standards and builds relationship with courier service provider in country, proactively seeking out and updating courier panel so that quality of services and cost elements are in accordance standards.
- Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.
Minimum Requirements
- University Degree in any subject or relevant qualification
Desirable:
- Experience of supporting delivery of computer or paper-based exams.
Role specific knowledge and experience:
- Experience in identifying and minimising risk
- Experience in compliance environment
- Experience of working in a high volume, busy operational environment, delivering to standard.
Language requirements:
- Fluency in written and spoken English
- Role holder must have existing rights to live and work in the country the role is based.
- Role holder may be required to work on weekends and to supervise in centres outside of primary base.
Salary
NGN7,363,086.00 per annum plus benefits.
Apply Now
Deadline: March 21, 2023
Job Features
Job Category | Logistics / Transportation/ Supply |