Job Title: Information Technology Operations Assistant
Location: Ibadan, Oyo
Duration: Recruitment Type: STS-National (6-months renewable contract)
Duties
- Accurately document instances of hardware failure, repair, installation, and removal and pass it to the Supervisor where necessary.
- Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
- Work with end-users to identify and deliver required PC service levels.
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products, e.g., APs, switches, signage, printers, scanners and mobile devices.
- Log, receive and respond to incident/request/problem on SysAid.
- Assess malfunctions of computer hardware or software applications to determine appropriate actions to maintain computer and network operations.
- Manage IITA-User’s account, both new and existing accounts related from onboarding to closure.
- Work along with the procurement processes of all equipment, IT consumables and materials from vendors to maintain essential items and complete jobs efficiently.
- Repair computers, peripherals, network equipment, software, printers, and A/V systems require a specialized computer and electronic repair skills to maintain computer and network equipment safely and in a functional operating condition.
- Patch computers, peripherals, printers, A/V systems, network equipment and software applications (e.g., upgrade and patch management etc.) to meet the computer processing needs of the users.
- Perform desktop fixes, including installing, upgrading, configuration parameters, systems and application software and check that anti-virus software and virus definitions are up-to-date.
- Perform any other job-related task as may be assigned by the Supervisors.
Qualifications
- Candidates should possess a B.Sc / HND in Computer Science, Computer Engineering, Electrical & Electronics or any other related field with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.
Competencies:
The ideal candidate must:
- Have good communication skills (writing, reading, and speaking).
- Have the ability to use basic Microsoft software (word, excel, PowerPoint).
- Have good experience in data collection.
Remuneration
We offer highly competitive salaries with equally attractive benefits and excellent working conditions in a pleasant campus environment.
Apply Now
Click here for more information (PDF)
Note
- Interested applicants should complete the online application by attaching a detailed Cover Letter and Curriculum Vitae saved with their names in Microsoft word format.
- The application must include the names and e-mail addresses of three professional referees which must include the applicant’s current or previous direct Supervisor, professional colleague, and evidence of current remuneration package.
- IITA is an equal-opportunity employer and is committed to building a diverse workforce, particularly welcoming applications from women.
- While all applications will be acknowledged, please note that only shortlisted candidates will be contacted.
Deadline: April 13, 2023
Job Features
Job Category | Information Technology / ICT |