View Jobs at Allen Professional Services |
Full Time |
Imo Owerri |
Posted 1 year ago |
Job Title: Outlet Manager – Fast Food
Location: Owerri, Imo
Employment Type: Full-time
Job Description
- The Outlet Manager oversees the day-to-day operation of an outlet.
- He supervises a set of outlet workers to ensure that the outlet operations are running smoothly in line with the company’s objectives.
- He ensures that the sales and operations plans of the outlet are delivered.
- He ensures that the outlet operates within company’s policies and procedures to provide the most satisfactory services to customers.
Key Roles and Responsibilities
- Oversee the daily operations of outlet for efficient operations.
- Plan and assign daily workloads to outlet associates.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedbacks and recommend necessary outlet operational changes.
- Schedule orientations and job trainings to outlet associates.
- Organize regular meetings to discuss about issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plan to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
Qualifications
- First Degree in Food Science & Technology, Catering or related fields.
- Minimum of five (5) years relevant work experience in a food services organization.
- Highly experienced in food products and services.
- Sound logistics management, business operations and financial knowledge.
- Strong managerial skills with proven track record in delivering targets and efficiencies.
- Fluency in English is essential, with superior oral and written communication skills.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: July 31, 2023
Job Features
Job Category | Manager |