View Jobs at UnoCasa Limited |
Full Time |
Akwa Ibom |
Posted 4 years ago |
UnoCasa Limited is recruiting candidates for a Hotel Operations Manager.
JOB TITLE: Hotel Operations Manager
JOB LOCATION: Akwa Ibom
JOB DETAILS:
- Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short /medium/long-term issues to the General Manger and to help formulate solutions.
- The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
Responsibilities
- Fully responsible for all aspects of all departments in the hotel.
- Support and work with all Head of Departments in all aspects of running the hotel.
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
- Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to GM.
- Ensure SOP implementation in all departments and check the same during routine operational checks.
- Monitor the purchase and requisitions of each department, the accounts receivable and the accounts payable (payable to the vendors / suppliers).
- Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, stock levels, expiry) with the F & B Manager & Chef.
- Dealing with Suppliers / Vendors for quality products and providing performance assessment of vendors from time to time.
- Monitor the co-ordination between all departments for smooth & efficient operations.
- Assessing and reviewing customer satisfaction and service recovery process.
- Responsible for the overall management of the operation of the hotel.
Requirements
- Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.
- Knowledge of hotel organizational effectiveness and operations management
- Excellent communication skills and organizational skills
- Degree in Hospitality Management or any related course.
- Good use of Microsoft Office Suite
- Candidate must be resident in Eket, Akwa Ibom State
How to Apply
Interested and qualified candidate should send their Resume to: [email protected] using the job position as mail subject
Job Features
Job Category | Manager |
Deadline | 8th July, 2020. |