View Jobs at Norwegian Refugee Council (NRC) |
Contract |
Posted 1 year ago |
Job Title: Learning & Development (L&D) Coordinator, Nigeria
Location: Maiduguri, Borno
Job Schedule: Contract
Job Category: Human Resources
Grade: Grade 7
Reports to: Human Resources Manager
Duty station: Maiduguri
Travel: 40% within NRC Nigeria areas of operation (North, South and Plateau)
Duration and type of contract: Fixed term until the end of 2024, with possibility of extension
Job Description
- Are you a passionate learning and Development superstar, with a proven track record of creating an impactful learning experiences, both in-person and in the virtual world, then we want you!
- Are you a tech-savvy wizard who can effortlessly navigate through different learning technologies, blend e-learning, virtual classrooms (such as Microsoft Teams), and social learning to create impactful programs?
- The successful candidate can connect with a wide range of stakeholders and build strong relationships at every level. If you’re up for the challenge, then our Learning and Development Coordinator role is waiting for you.
- The Learning and Development (L&D) Coordinator, reporting to the HR Manager based in Maiduguri, plays a pivotal role in collaborating with the team to assess and propose necessary changes for the effective delivery of global, regional, and country-specific Learning and Development activities.
- The L&D Coordinator will be responsible for leading and facilitating learning initiatives, coordinating with consultants, and ensuring compliance with HR functions. Moreover, they will contribute to the establishment and maintenance of a reliable Country HR System that caters to the evolving needs of the country program.
Responsibilities
Learning Needs Assessment:
- Communicate with managers to identify skill gaps and training needs and mapping out development plans for teams and individuals
- Collaborate with HR and departmental heads to implement targeted capacity-building initiatives, including mentoring, coaching, and on-the-job training, to enhance staff competencies and career development.
- Collaborate with various departments and country offices to identify and address specific learning needs and tailor training solutions that align with the organization’s strategic priorities.
- Stay updated with the latest trends and advancements in learning and development practices and humanitarian sector requirements, continuously enhancing personal and professional skills.
Training Delivery:
- Facilitate and deliver training sessions, workshops, and learning events both in-person and through virtual platforms, ensuring effective knowledge transfer and skill development for staff at all levels.
- Facilitate, and or support delivery of the NRC way training programmes
- Facilitate ToT for NRC induction trainings
- Oversee and manage the online training system Kaya, ensuring that training records are accurately maintained, and staff have access to relevant learning resources.
- Identify, evaluate, and liaise with external training providers and consultants to deliver specialized training programs, negotiating contracts, and ensuring the quality and cost-effectiveness of services
- Establish monitoring and evaluation mechanisms to assess the effectiveness and impact of training interventions, gathering feedback, and making continuous improvements to enhance the learning experience.
- Lead the planning, scheduling, coordination and delivery of all new employee onboarding activities and programs.
Compliance and Reporting:
- Ensure compliance with relevant organizational policies, procedures, and donor requirements related to learning and development. Prepare periodic reports on training activities, progress, and outcomes.
- Contribute to the development and revision of Learning and Development policies, guidelines, and standard operating procedures to align with industry best practices and organizational needs.
- Evaluate the effectiveness of training delivery and learning outcomes to evidence success factors and address shortfalls
- Maintain appropriate records of learner development and resource allocation to allow tracking and evidence of training.
Qualifications
- Bachelor’s Degree in Human Resources, Education, Training, Business Administration, or a related field. Master’s degree is a plus.
- Proven experience (3 years) in designing and delivering training programs, preferably in the humanitarian or non-profit sector.
- Strong understanding of adult learning principles, instructional design, and training evaluation methodologies.
- Familiarity with learning management systems and e-learning platforms.
- Excellent communication and facilitation skills, with the ability to engage diverse audiences effectively.
- Strong organizational and project management skills, with attention to detail and the ability to meet deadlines.
- Proficiency in MS Office Suite and other relevant training software.
- Commitment to humanitarian values and principles.
What We Offer
- We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.
- Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box.
- We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face.
- You will have many opportunities to be heard and take initiative.
Apply Now
Note: NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
Deadline: August 15, 2023
Job Features
Job Category | coordinator |