View Jobs at Salvo International Agency |
Full Time |
Ibadan, Oyo |
Posted 1 year ago |
We are recruiting to fill the position below:
Job Title: Reconciliation & Settlement Officer
Location: Ibadan, Oyo
Employment Type: Full-time
Job Overview
We’re Sourcing for a Reconciliation and Settlement officer, with experience in the EdTech, and, or FinTech industry
The Reconciliation and Settlement Officer will be responsible for resolving all issues arising from all transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
Responsibilities
Engaging with Product users to resolve all payment related issues
Stay up-to-date with current technologies and trends in financial management, its tools and applications
Giving detailed financial analysis periodically
Collaborating with the product marketing team to create better methods to address customer transactional complaints
Provide accurate, valid and complete financial information by using the right methods/tools
Follow-up with customer support on product users’ transactional complaint and reach a resolution
Work closely with the Customer experience officer to manage all settlements and chargeback requests/issues on the platform
Reconcile all transactions discrepancies via the appropriate dashboard
Preparation of daily, monthly, and weekly transaction reports for the platform
Manage and monitor all payment requests
Submit and notify necessary quarters of all approved payment requests to ensure timely processing of such requests.
Requirements and Qualifications
A Bachelor’s Degree or its equivalent.
Minimum of 2 years working experience in a Fintech organization or related field
Experience with electronic payment systems.
In-depth knowledge of payment processing- gateways.
Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process
Passionate about solving problems and is focused on customer experience and outcomes
Fundamental experience in the Front to Back Office process flow for all Treasury Operations settlement and daily reconciliation process
Experience of assisting in implementation of changes to systems, processes and procedures will be an advantage
Exceptional skills in financial policies and settlement.
Time management and ability to work towards a deadline (and meet deadlines) and an high-level attention to detail.
Proficiency in the use of all Microsoft Office Products, (Power BI, Outlook, Power point) especially Excel., SQL / MY SQL skills to extract data from databases.
Remuneration and Benefits
Access to Training & Development Resources
Work-Life Balance
Daily lunch, HMO.
Application Closing Date
Not Specified.
How To Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email.
Job Features
Job Category | Reconciliation Officer |