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Posted 10 months ago |
We are recruiting to fill the position below:
Job Title: Service Delivery Coordinator – Subsea Well Interventions
Job Code: R105555
Location: Onne, Rivers
Employment Type: Full-time
Job Description
- Are you a service delivery coordinator looking for a new opportunity?
- Do you enjoy being part of a successful completion and wellbore intervention team? Be part of a successful team!
- A leader in the oilfield services industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization.
- Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.
Partner with the best:
- The Service Delivery Coordinator for Subsea Well Interventions in Nigeria will be accountable for the service delivery performance for our portfolio of products and services.
- Ensures that Baker Hughes maximizes its short- and long-term revenue, profit, and cash collection opportunity. You will enable flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs.
Responsibilities
As a Service Delivery Coordinator, you will be responsible for:
- Owning the resolution of post-sales technical customer issues by handling all technical escalations from the customer and leverage the relevant organization engineering infrastructure to address the issues, implement lessons learned, drive closure for technical investigations and implementation of preventive measures
- Being accountable for operational execution: project readiness assessments (iPRA), create and manage GRID work orders, pre-job briefs with Field Services Specialists and Product Service Leads, and drive Asset condition reports and end of well reports for the LWI projects in the region
- Providing technical support for bids and proposals: develop scope of work for additional requests from Customers that can result in variation orders or additional orders
- Driving the operations planning, surveillance, lessons learned capture, continuous Improvement: Maintains up-to-date manuals and drawings to support installation of all kit
- Ensuring field services specialists are up to date on installation practices & provides support during troubleshooting/etc
- Being familiar with the assigned client’s process for Management of Change / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives
- Escalating of issues that can impact service delivery promptly
- Ensuring invoices are in line with contract/quote, with no revenue leakage and timely collection of cash.
Fuel your passion
To be successful in this role you will:
- Have at least an Engineering Bachelor’s Degree from an accredited college or university
- Have 7 years’ experience within Subsea operations and preferably Well Interventions
- Have good hands on knowledge of wellbore intervention
- Be able to demonstrate good oral and written communication skills.
- Be a collaborator with business partners, exhibiting sound interpersonal and leadership skills.
- Have effective problem identification and solution skills
- Able to manage multiple projects simultaneously
Work in a way that works for you:
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- You will be working onshore and offshore (Travelling within SSA when required )
Working with us:
- Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work.
- We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits.
Application Closing Date
Not Specified.
Deadline: December 31, 2023
Job Features
Job Category | Service Delivery Manager |