View Jobs at Schlumberger |
Full Time |
Rivers |
Posted 8 months ago |
We are recruiting to fill the position below:
Job Title: Customer Engagement Coordinator
Location: Port Harcourt, Rivers
Employment Type: Full-time
Description
- The cementing or WIT CEC is responsible for designing the cement job considering the zonal isolation requirements of the well.
- He is responsible for preparing the cement job program that details how the cement job will be executed follow up on the same.
- After the cement job he is responsible for all post evaluation needed.
- He is equally responsible for applying all Key service quality requirements applicable to the cement job.
Job Responsibilities
- Capture/update customer activity for service delivery visibility in the business systems.
- Capture and communicate internally significant customer intelligence.
- Capture and confirm job-specific requirements.
- As a member of the Account Team, identify and capture both PL & cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
- Compile and review cost estimates for consolidation with the technical proposal.
- Assess job risks during analysis of customer job requirements.
- Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
- Communicate recommendations and actions to the customer to mitigate unplanned events.
- Ensure that job deliverables are accurate and delivered on time.
- Facilitate customer reviews of SQ events as required.
- Coordinate and conduct regular service quality meetings with the customer.
- Evaluate customer feedback via customer satisfaction reports and performance reviews.
- Review the quality and completeness of field tickets.
- Proactively identify and resolve invoice disputes regarding product and service delivery issues.
- Demonstrate knowledge and experience in performing primary and secondary cement job.
- Demonstrate an understanding of different additive categories and mechanism of action in cement slurries
- Is responsible for planning all job requirements in terms of products and equipment.
- Demonstrate knowledge of all primary and secondary cement job techniques.
- Responsible for submitting lab test requests specific to this job.
- Demonstrate knowledge of cement design software and should be capable of doing all cement design calculations.
- Follow and comply with all SLB Service Quality, HSE and IT standards.
- Keeps himself up to date on evolutions in the well integrity industry.
Requirements
We are looking for people with 5+ years’ experience that are willing to learn, great attention to details, problem solving abilities, highly adaptable and collaborative skills with the below competencies:
- Well complexity: Onshore wells, Offshore wells, Deepwater wells.
- Primary cement job, secondary cement job, unconventional cement jobs
- Highly deviated wells
- Horizontal well cementing
- Systems: Salt cement systems, Light cement, heavy cement systems
- Mud removal
- Casing Hardware
- Understands cement lab equipment.
- Generally, understands different cement unit set ups.
- Understands cementing API standards applicable to cement job design.
Application Closing Date
Not Specified.