View Jobs at Ash Nelson Partners |
Full Time |
Lagos |
Posted 8 months ago |
We are recruiting to fill the position below:
Job Title: Technical Delivery Manager
Location: Lagos
Employment Type: Full-time
Job Description
- We are seeking an experienced Technical Delivery Manager to join our dynamic team.
- In this role, you will play a pivotal role in overseeing the end-to-end technical delivery process, ensuring the successful deployment of solutions, managing development initiatives, and maintaining a high standard of customer satisfaction.
- The ideal candidate should be a hands-on technical lead with a comprehensive skill set and a proven track record in delivering complex integration and development IT projects.
Responsibilities
Technical Leadership:
- Provide hands-on technical leadership, guiding development teams in building robust solutions.
- Oversee the technical aspects of projects, ensuring adherence to best practices and coding standards.
Deployment Management:
- Lead deployment operations, ensuring efficient release management and deployment processes.
- Collaborate with operations teams to manage deployment schedules and minimize system downtimes.
Service / support Delivery management:
- Monitor and enhance customer service delivery, ensuring timely and effective support.
- Address customer issues and feedback, working towards continuous improvement in service quality.
Stakeholder Management:
- Build and maintain strong relationships with internal and external stakeholders.
- Communicate effectively with both technical and non-technical audiences.
Risk Management:
- Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
- Implement strategies to manage technical and operational risks effectively.
Quality Assurance:
- Establish and maintain quality assurance processes to ensure the reliability and performance of delivered solutions.
- Conduct regular reviews and assessments to identify areas for improvement.
Skills and Qualifications
- Proven Experience: Minimum of 5 years of hands-on experience in technical leadership and support delivery within the IT industry. (IT consulting and FSI experience preferred)
- Technical Proficiency: Strong background in
- Implementation Management: Experience in overseeing deployment processes
- Communication Skills: Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
- Problem Solving: Strong analytical and problem-solving skills, with the ability to think strategically and implement effective solutions.
- Team Leadership: Proven leadership skills with the ability to motivate and guide cross-functional teams.
- Technical Skills: Proficient in Linux, databases (e.g., MySQL, MongoDB), troubleshooting, scripting (e.g., Python, Bash), networking, cybersecurity applications, and version control (e.g., Git).
Technical Skills:
- Programming Languages: Proficient in xyz
- Operating Systems: Extensive experience with Linux and other relevant operating systems.
- Database Management: Strong database management skills, including [Specific databases, e.g., MySQL, MongoDB].
- Troubleshooting: Proven ability to troubleshoot complex technical issues and provide effective solutions.
- Scripting: Proficient in scripting languages such as [e.g., Python, Bash].
- Networking: Solid understanding of networking principles and protocols.
- Cybersecurity: Knowledge of cybersecurity applications preferred.
- Version Control: Experience with version control systems such as Git.
Application Closing Date
10th February, 2024.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Service Delivery Manager |