View Jobs at Palmpay Limited |
Full Time |
Abuja Lagos |
Posted 8 months ago |
We are recruiting to fill the position below:
Job Title: POS Repair Technician
Locations: Abuja and Lagos
Employment Type: Full-time
Job Description
- As a POS Repair Technician, you will work as a member of a technical support team and will report to the Support Manager.
- You will be required to assemble and configure POS hardware.
- You will provide both on and off-site support, telephone support, and remote access support for hardware and software for our Agents.
- You must be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.
Responsibilities
- POS installation, maintenance, Troubleshoot, diagnose, and repair of hardware.
- Document, prioritize and follow up on all support tickets.
- Propose and evaluate technical solutions and alternatives.
- Working knowledge of Regular, Android and Sunmi POS devices is an added advantage.
- Manage all on-site installation, repair, maintenance, and test tasks.
- Diagnose errors or technical problems and determine proper solutions.
- Supports and maintains merchants’ POS systems and terminals
- Perform diagnosis, troubleshooting, hardware repairs of POS systems, backup and other maintenance tasks.
- Maintain technical knowledge related to our suite of hardware and software product lines and industry.
- Setup, configure, and test hardware.
- Install software and hardware at client sites, run and connect all cables between and at hardware devices
- Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems
- Provide training to clients regarding hardware, and troubleshooting techniques
Qualifications
- ND / HND / B.Sc in related fields
- Must have a minimum of 2 years experience as POS repair technician
- Ability to manage and prioritize multiple tasks and deliver within deadline
- Advanced written and verbal communication skills
- Experience in configuration, installation, training and support of hardware or software products
- Expertise in Microsoft Office and Operating Systems
- Some Evening and Weekend schedules will be required.
Application Closing Date
Not Specified.
Deadline: February 29, 2024
Job Features
Job Category | Repair Technician |