View Jobs at Prestigious Consulting Group |
Full Time |
Lagos |
Posted 8 months ago |
We are recruiting to fill the position below:
Job Title: Customer Service Officer (Female)
Location: Sangotedo, Lagos
Employment Type: Full-time
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- High School Diploma, General Education Degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Application Closing Date
19th February, 2024.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: February 19, 2024
Job Features
Job Category | Customer Care |