View Jobs at Kuda Bank |
Full Time |
Lagos |
Posted 8 months ago |
We are recruiting to fill the position below:
Job Title: Lead, Fraud Analyst
Location: Lagos
Job type: Full-time
Department: Fraud
About the Role
- As a Lead Fraud Analyst, you’ll play a pivotal role in safeguarding our business and customers from fraudulent activity.
- You’ll be a strategic thinker and problem solver, constantly innovating to stay ahead of evolving fraud schemes.
Key Responsibilities
- Proactive Fraud Prevention: Implement robust measures to identify and mitigate fraud risks before they materialize, ensuring the security of our financial systems and data.
- Expert Investigations: Lead comprehensive investigations into suspected fraud, gathering evidence, collaborating with stakeholders, and resolving cases efficiently and effectively.
- Swift Action & Resolution: Respond promptly to any hint of fraud, minimizing financial losses and ensuring timely action to protect customers.
- Clear Communication: Keep stakeholders and customers informed throughout the investigation process, providing transparent and accurate updates on findings and resolutions.
- Continuous Improvement: Stay abreast of emerging fraud trends, analyze data to identify patterns, and propose proactive strategies to enhance our fraud prevention efforts.
- Maintain and manage a database of all fraud cases, investigative operations, and results of the analysis.
- Investigation /Resolution of all e-transaction complaints
- Prepare/Review and Render fraud reports to NIBSS and management weekly and monthly.
- Prepare/Review and Render Fraud and Forgeries reports to CBN every month end.
- Prepare/Review and Render BVN watchlist report to the Nigerian Interbank Settlement System.
- Monthly retrieval and implementation of all BVN watchlisted within the industry and ensuring all accounts linked in Kuda are deactivated and placed on PND for onward closure by CS.
- Providing data of all watchlisted BVN industry-wise every month to IS control, compliance, Risk/ credit admin.
- Providing data of fraudulent accounts to Risk team for credit Qualifying, profiling, and overdraft deactivation.
- Preparation of quarterly fraud report to the board of directors.
- Monitoring of all naira denominated e-transactions across all channels.
- Monitoring of out-of-pattern transactions using Sift and Looker.
- Review of electronic transactions based on predetermined rules.
- Monitoring all electronic transactions, high-risk transactions, and activities occurring through multiple channels, including deposit accounts, online banking (OLB)/e-commerce, debit card (EFT), etc
- Make requests to other banks to provide footage of fraudulent ATM withdrawals reported by our customers.
- Review of inward and outward indemnities prepared by the Fraud team members to recall funds from Kuda to other banks and other banks to Kuda.
- Identification of process gaps, themes, trends, and lessons learned from investigations to support the continuous improvement of the Bank’s product and control environment.
- Develop and drive fraud risk management strategy for current and new products.
- Conducting interviews to obtain information helpful in resolving financial crimes.
- Liaise with stakeholders, internal teams, merchants, banks, etc., concerning fraud investigation and resolution.
- Update the team’s SOP were necessary and ensure compliance with internal/regulatory requirements.
- Conduct cause and effect analysis for fraud cases and document findings.
- Implement loss prevention countermeasures and effectively communicate those countermeasures with employees and/or customers while the investigation is in progress.
- Work with law enforcement, regulatory agencies, and industry peers on incident-specific issues that may require follow-up and criminal trends.
Requirements
- University Degree in a relevant field.
- Minimum of 6 years of experience
- Managerial experience is essential
- Financial service/ Fintech experience is a must
- CFE Certification is advantageous
- Sharp analytical mind: You’ll dissect complex data and identify subtle red flags to uncover fraudulent activities.
- Decisive action: You’ll react swiftly and decisively to mitigate risks and minimize losses.
- Investigation expertise: You’ll possess a strong understanding of fraud investigation methodologies and best practices.
- Excellent communication: You’ll clearly articulate complex findings to both technical and non-technical audiences.
- Teamwork: You’ll collaborate effectively with internal and external stakeholders to achieve common goals.
Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
- A great and upbeat work environment populated by a multinational team
- Career development & growth
- Access to world-class L&D
- We are advocates of work-life balance and offer a 3 day per week remote working option
- Competitive annual leave
- Competitive pension
- Perkbox
- Life assurance
- We are advocates of work-life balance and offer a 3 day per week remote working option and more…
Application Closing Date
Not Specified.
Note: Only shortlisted candidates shall be contacted.
Deadline: February 29, 2024
Job Features
Job Category | Fraud Analyst |