View Jobs at Lopterra Services Limited |
Full Time |
Lagos |
Posted 4 months ago |
They are recruiting to fill the position below:
Job Title: Courier Manager
Location: Oshodi, Lagos
Employment Type: Full-time
Job Description
- They are seeking a skilled and experienced Courier Manager to oversee their courier operations and ensure the efficient and effective delivery of parcels and packages.
- The Courier Manager will be responsible for managing day-to-day operations, optimizing processes, and leading a team of couriers to deliver exceptional service to their customers.
- The ideal candidate will have a strong background in logistics management, excellent leadership skills, and a commitment to quality and safety.
Responsibilities
- Oversee all aspects of courier operations, including scheduling, route planning, and parcel sorting, to ensure timely and accurate deliveries.
- Monitor performance metrics and KPIs to identify areas for improvement and implement operational enhancements as needed.
- Ensure compliance with company policies, procedures, and safety regulations.
- Ensure timely and accurate completion of deliveries, meeting service level agreements and meeting customer expectations.
- Optimize delivery routes and schedules to maximize efficiency and minimize delivery times and costs
- Lead and motivate a team of couriers to achieve performance targets and deliver high-quality service to customers.
- Provide coaching, training, and guidance to team members to support their professional development and growth.
- Foster a positive and collaborative work environment that promotes teamwork and accountability.
- Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure a positive customer experience.
- Proactively communicate with customers regarding delivery updates, delays, and any other relevant information.
- Manage inventory levels and ensure adequate stock of packaging materials and supplies to support daily operations.
- Coordinate with suppliers to replenish inventory and negotiate favourable pricing and terms.
- Maintain accurate records of deliveries, including tracking information, delivery times, and proof of delivery.
- Implement quality control measures to ensure the accuracy and integrity of parcel handling and delivery processes.
- Conduct regular audits and inspections to identify and address any issues or discrepancies.
Qualifications
- Bachelor’s Degree in Business Administration, Logistics, or related field (preferred).
- 3-4 years proven experience in courier or logistics management roles.
- Strong leadership and interpersonal skills.
- Strong communication skills, with the ability to motivate and inspire a teamExcellent organizational and problem-solving abilities.
- Proficiency in logistics software and microsoft tools.
- Knowledge of transport and safety regulations or standards.
- Ability to thrive in a fast-paced and dynamic environment.
- Valid driver’s licence
Why work with our client
- Opportunities for Growth and Development: Our client believes in investing in their employees’ growth and development through training and development programs to achieve professional goals.
- Meaningful Work with Impact: Joining our client means being part of a team that plays a crucial role in connecting people and businesses worldwide. Every package they deliver makes a difference in someone’s life or business, and you’ll have the opportunity to contribute to that impact every day.
- Collaborative and Inclusive Culture: Our client is an equal opportunity employer committed to diversity and inclusion in the workplace. They foster a collaborative and inclusive work environment where every team member’s voice is heard and valued.
- Competitive Compensation and Benefits: Our client recognizes and rewards their employees’ hard work and dedication with competitive compensation packages and a comprehensive benefits program to support their well-being.
- Cutting-Edge Technology and Tools: As a leading courier company, they are committed to staying at the forefront of technology and innovation. You’ll have access to state-of-the-art tools and resources to help you perform your job efficiently and effectively.
- Strong Values and Ethics: Integrity, reliability, and professionalism are at the core of everything our client does. They operate with the highest ethical standards and are committed to delivering exceptional service to their customers while maintaining a safe and respectful work environment for their employees.
Remuneration
N170,000 to 200,000 / month (HMO, Pension).
Application Closing Date
30th June, 2024.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Courier Manager |