View Jobs at Confederation of African Football (CAF) |
Full Time |
Egypt |
Posted 4 months ago |
We are recruiting to fill the position below:
Job Title: Protocol Officer
Location: Cairo, Egypt
Responsibilities
- Under the guidance of Guest Relations Team Lead to be a key representative of the Guest Operations functional area to both external and internal stakeholders
- Coordinate with relevant government agencies and Protocol teams of visiting VIPs to ensure all guest needs are met.
- Enforce Protocol procedures in accordance with CAF guidelines, understanding the Order of Precedence and principles of VVIP/VIP Seating.
- Support various Protocol tasks, including creating seating arrangements and guest profiles, providing guidance on appropriate forms of address and ceremonial procedures, warmly receiving guests, and arranging exclusive experiences.
- Develop a thorough understanding of protocol requirements and daily operations at assigned venues, including familiarity with VIP areas such as drop-off and pick-up zones, ingress and egress routes, lounges, seating sections, and other potential VIP pathways.
- Familiarize with CAF’s Incident Management Reporting System and the escalation hierarchy for addressing issues.
- Conduct Protocol training sessions covering specific customs, etiquette, and cultural considerations relevant to hosting dignitaries and individuals of significance, for event staff, volunteers, and service providers.
- Collaborate closely and maintain clear communication with other functional areas, particularly those with overlapping responsibilities and roles within CAF.
- Maintain close coordination with counterparts within CAF to ensure alignment of all protocol services and processes with the organization’s expectations.
- Implement any other additional tasks as directed by line manager.
Requirements (Profile)
- Bachelor’s Degree in Business Administration or a related field.
- 7+ years of experience in protocol management, particularly in sports events, serving high-level dignitaries.
- Proven track record in orchestrating various events, while effectively engaging with prominent individuals.
- Demonstrated ability to handle tasks with precision and professionalism, ensuring flawless execution.
- Extensive expertise in overseeing end-to-end protocol and VIP hospitality programs during major sports events.
- Experience in crisis management and problem-solving, capable of handling unexpected challenges and emergencies effectively.
- Proficiency in English, French, and Arabic spoken and written. English-Arabic and English-French speaking candidates would be preferred
- High level of proficiency with Microsoft Office and other modern IT tools.
- Familiarity with protocol procedures, such as diplomatic protocols and etiquettes, with a keen understanding of cultural sensitivities particularly within the context of sports events hosting international dignitaries.
- Exceptional communication skills, both verbal and written.
- Flexibility and adaptability to accommodate last-minute changes or adjustments to protocols and schedules, while still upholding the highest standards of professionalism and efficiency.
We Offer
- An interesting and varied job in an exciting and innovative international organization.
- Attractive employment conditions.
- The opportunity to be part of a highly committed international team.
- Quality social security coverage.
- An excellent pension schemes.
Application Closing Date
20th June, 2024.
HOW TO APPLY
Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the email.
Click here for more information
Note
- Only qualified applicants will be considered for employment without regard to gender, race, age, skin color, nationality, religion, sexual orientation, or on any other grounds.
- If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English (Motivation Letter, CV, Diplomas, and Reference Letters).
Deadline: June 20, 2024
Job Features
Job Category | Protocol |