Full Time |
Posted 5 years ago |
Rovedana is building Africa’s most efficient outsourcing infrastructure driven by technology while offering a professional mix of business support services that unlock high growth businesses. There Headquarter is currently located at 256 Murtala Muhammed Way, Alagomeji-Yaba 100001, Lagos.
They are recruiting candidates for the position shown below.
Job Description
- The major duties of the spa manager include oversight of facility operations, ensuring that customers are satisfied, managing employee’s schedules and performance, as well as working to make sure the salon is profitable.
Responsibilities
- Delegating stylist to customers respectively
- Ensuring that the Salon is Sparkling Clean and always neat
- Ensuring Clients Satisfaction
- Customer Service retention, ensuring that the customers are aware of special offer, loyalty and reward programs
- Ensure timely and satisfactory resolution of all customer complaints/issues
- Manage relationship with Clients
Requirements
- Minimum of an OND with up to 4 years’ experience in managing a spa.
- Experience in any leadership capacity.
- Good Inventory management skills
- Good Listening Skills.
- Should have excellent interpersonal skills
Qualities and Traits:
- Toughness – Means being demanding, with high standards, resilient, tenacious and with the aim of being respected, as opposed to been popular.
- Fairness – Being impartial, rewarding or penalizing performance without having favorites.
- Warmth-loving – What is being done and caring for people. ‘Cold fish’ people don’t make great managers.
- Team Oriented – Must be a team-oriented person with positive, upbeat demeanors and a passion for quality service
- Qualified male candidates who are interested in this position should
How to Apply
Interested and qualified candidates should send their CV to: [email protected] with “Salon Manager” as the subject of the email.
Job Features
Job Category | Manager |
Deadline | Not Specified. |