Full Time |
Posted 5 years ago |
Pruvia Integrated Limited is a general service merchant with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery, as an organization we are driven by the dictum of impossibility is nothing our driving force to success. Their headquarter is currently located at 17/18 Olu Akerele St, Ikeja, Lagos.
They are currently recruiting candidates for the position shown below.
Job Summary
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Applicants should reside within Berger/Ibafo and its environs
Requirements
- Proven customer support experience/experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- OND/HND
- Proficient in English (oral and written)
Method of Application
Interested and qualified candidates should send their CV/Resume to: [email protected] with their valid addresses and contact numbers included. The subject of your application should be the Job Title
Job Features
Deadline | 20th December, 2019. |