View Jobs at FBDS Nigeria |
Full Time |
Lekki |
Posted 3 years ago |
JOB TITLE: Client Relationship Personnel
JOB LOCATION: Lekki, Lagos
JOB DETAILS:
- The ideal candidate must be able to process requests, prepare correspondences and fulfill client’s needs to ensure client’s satisfaction.
Key Responsibilities
- Prepare product or service reports by collecting and analyzing client’s information
- Cold calling, generate sales leads, and manage both incoming and outgoing calls.
- Recommend potential services to management by collecting client’s information and analyzing customer needs
- Contribute to team effort by accomplishing related results as needed
- Build sustainable relationships of trust through open and interactive communication
- Meet personal/team sales targets and call handling quotas
- Keep records of customer interactions, process customer request and file documents
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify request information
Requirements
- Minimum of B.Sc. Degree or its equivalent in relevant field.
- Proven client’s support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Salary
- Attractive
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: April 29, 2021
Job Features
Job Category | Clerk |