View Jobs at Tpinnae International Limited |
Full Time |
Oyo |
Posted 3 years ago |
JOB TITLE: House Keeping Supervisor
JOB LOCATION: Oyo
JOB DETAILS:
Key Responsibilities
Key objectives of the job include but are not limited to the following:
- To oversee the housekeeping operations covering the laundry, gardening, fumigation and all outside-of-the-hotel public areas
- To provide housekeeping services for the Academy and Annex and any functions being held therein
- Conduct pre-service briefing meeting with and distribute assignments outside public area and laundry hands daily
- Handle guest laundry questions, complaints and reasonable requests
- To recruit, select, train and develop housekeeping staff as per hotel requirement
- Co-ordinate the practical training of students from the Group’s hospitality academy
- To manage laundry and out of house cleaning & maintenance expenses via cost control processes, controlling departmental purchases, pilferage and other losses while ensuring consistent service quality
- To manage and control all laundry equipment, linen and uniforms
- To timeously report and follow up any repair work with the Facilities department to ensure smooth flow of repair work
- Relieve Front Office staff where necessary.
Key Accountabilities
- Ensuring all guest rooms are immaculate and ready for arrivals
- Ensuring all common areas are hazard free and welcoming to the guest at all times
- Ensure a high level of customer service within the department at all times
- Ensure housekeeping staff are well trained on proper cleaning procedures, health, safety and security, customer care and personal grooming & etiquette, among other things.
Person Specification
Education & Training:
- A certificate or other professional qualification in Housekeeping
- Computer trained / literate with Excel, MS Word abilities.
Experience
- A minimum of 1 year as a bedroom attendant.
Skills:
- Strong communication and negotiation skills
- Strong leadership skills
- Keen eye for detail, follow up, courtesy and co-operativeness
- Strong knowledge of housekeeping ethics, proper cleaning techniques and proper use and care of chemicals and equipment
- Excellent personal grooming standards
- Good planning and analysis skills
- Good time management skills
- Ability to work hard and long hours
- Ability to speak, read and write effectively in English.
HOW TO APPLY
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
Deadline: June 4, 2021
Job Features
Job Category | house keeper, Supervisor |