View Jobs at FHON Consulting |
Full Time |
Abuja |
Posted 3 years ago |
JOB TITLE: Branch Operations Manager
JOB LOCATION: Central Business Area, Abuja (FCT)
JOB DETAILS:
Responsibilities
- Direct all operational aspects including general branch operations, customer service, human resources, administration, and sales
- Assess local market conditions and identify current and prospective profit-making and customers’ satisfaction opportunities
- Develop forecasts, financial objectives, and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of the branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration
Requirements / Skills
- BSc/Msc in Business Administration, management, travel, and hospitality or related field
- 2-7 years work experience in a management position
- Strong communication/ interpersonal skills
- Proven experience as a branch manager or similar role
- Sufficient knowledge of modern management techniques and best practices
- Ability to meet sales targets and production goals
- Familiarity with industry’s rules and regulations
- Excellent organizational skills
- Result-driven and customer-focused
- Leadership and human resources management skills
- Ability to multitask
Apply Now
Deadline: May 29, 2021
Job Features
Job Category | Operator |