Guaranty Trust Bank PLC is recruiting candidates for a Coordinator, Protection from Customer Service Representatives
JOB TITLE: Customer Service Representatives
JOB LOCATION: branches countrywide
- At Guaranty Trust Bank PLC, our mission is to build an enduring Proudly African and Truly International Institution that plays a fundamental role as a Platform for Enriching Lives by building strong, value adding relationships with our customers, stakeholders and the communities in which we operate.
- Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
- We are looking for vibrant people who would work passionately in driving our desire to provide exceptional services to our customers.
Job Responsibilites
- We are hiring experienced Customer Service Representatives to deliver exceptional customer experiences. To do well on this role, you will be required to:
- Respond promptly to customer inquiries
- Communicate with customers through various channels
- Acknowledge and resolve customer complaints
- Know our products to answer questions
- Provide professional customer support
Requirements
- 2 to 3 years’ work experience in any customer service related role
- HND from an accredited polytechnic
- Minimum of 5 O’ level credits – including English and Mathematics
- Completion of NYSC is mandatory
Competencies/Skills:
- Awesome service disposition
- Attention to details
- Effective communication skills
- Problem resolution skills
Apply Now
Job Features
Job Category | Banking / Insurance |
Deadline | Null |