View Jobs at AnneMarthas |
Full Time |
Ikeja |
Posted 3 years ago |
JOB TITLE: Operations Supervisor
JOB LOCATION: Ikeja, Lagos
JOB DETAILS:
- Our Operations Supervisor’s responsibility is to oversee the daily management and operations of the business and its employees.
- The Operations supervisor’s duties also includes; designing and communicating business goals and strategies, budget management, expense tracking, employee training and motivation.
Responsibilities
- Oversee daily operations by managing and monitoring the running of the company’s businesses.
- Hire, train and manage employees and carry out the evaluation of their performance on the job.
- Ensure good customer service from all employees, dealing with customer complaints, tackling problems and noting their comments as well.
- Manage operational costs and engage with vendors.
- Working with set administration policies and processes and improving the same.
- Design business growth strategies.
- Draw up budgets and optimize expenses.
- Ensure employees work productively and develop professionally.
- Supervise maintenance, supplies, renovations and furnishings.
- Carry out the inspection of properties and services.
- Prepare regular business reports for upper management.
Key Requirements
Candidates must:
- Possess relevant qualifications.
- Have an understanding of the hospitality and real estate industry.
- Have an impressive corporate personality with strong management skills and a keen eye for details.
- Be skilled in business development.
- Be passionate about the job and stay committed to the business.
- Have excellent knowledge of the MS Office package.
- Have excellent customer service/client engagement skills as well as a business mindset.
- Demonstrate aptitude in decision-making and problem-solving.
- Display outstanding leadership skills and a great attention to detail.
- Have a working knowledge of hotel management software.
- Display strong leadership qualities and be able to self-manage and monitor other employees.
- Have strong business and people management skills.
- Prior experience in a similar role is an added advantage.
HOW TO APPLY
Interested and qualified candidates should send their email Application (Cover Letter and CV as one document in PDF Format) to: [email protected] using the Job Title as the subject of the email.
Deadline: July 9, 2021
Job Features
Job Category | Administration/ Office/ Operations, Supervisor |