View Jobs at Interswitch Group |
Full Time |
Posted 5 years ago |
Job Title: Business Process Re-engineering Officer
Location: Lagos, Nigeria
Primary Responsibilities
- Achieve process efficiency, standardization, awareness/learning and ownership via the operationalization of Interswitch Process Management Framework
- Reengineer and continually improve business processes in terms of quality, cost, cycle time and impact on Interswitch strategy.
- Ensure complete documentation of all processes and procedures including Key Performance Indicators [KPI].
- Identify automation and digitization opportunities in processes and ensure that processes are digitalization-ready.
- Plan and lead continuous business process improvement efforts utilizing BPR tools and methodologies including understanding of Lean tools and Six Sigma.
- Conduct bi-annual assessment of core business processes leveraging the support of Risk and Audit teams.
- Optimize Technology solutions already in use at Interswitch.
- Ensure closure of all audit and risk related issues.
Requirements
- 3 – 6 years of experience in Business Re-engineering and/or continuous improvement.
- Proven record of accomplishment in standardizing, simplifying, optimizing and automating complex business process.
- Good understanding of BPR philosophy, methodology and tools including LEAN, Six Sigma and Robotic Process Automation.
- Ability to plan and facilitate complex enterprise-wide/cross department BPR initiatives.
- Strong skills in negotiating, stakeholder management, relationship building, problem solving and project management.
- Good written, time management and communication skills.
- Detail oriented and able to quickly grasp the big picture.
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Job Features
Job Category | Information Technology / ICT |
Deadline | Null |