Job Title: Analyst – Customer Acquisition and Compliance Federal Capital Territory, Sales and Distribution
Location: Abuja
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Acquisition
Division: Sales & Distribution
Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Requirements
Education:
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- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English.
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage.
Apply Now
Deadline: February 15, 2023
Job Features
Job Category | Analyst/ Quality Control |