Full Time
Posted 4 months ago
We are recruiting to fill the position below:
Job Title: Annuity Officer
Location: Lagos
Employment Type: Full-time
Job Overview
- The Annuity Officer is responsible for managing and administering annuity accounts within the organization.
- This role involves working closely with annuitants, agents, brokers, and internal teams to ensure accurate and timely processing of annuity-related transactions.
- The Annuity Officer plays a pivotal role in maintaining data integrity, handling customer inquiries, and ensuring compliance with regulatory requirements.
Key Responsibilities
- Oversee the administration of annuity accounts, including generating quotes, processing transactions, updating account information, and ensuring accuracy of financial records.
- Monitor account activity and promptly address any discrepancies or issues.
- Ensure prompt payment of all annuitants’ monthly benefits.
- Responsible for preparing agents commission payment schedule.
- Serve as a primary point of contact for annuitants, addressing inquiries, providing information on annuity products, and offering assistance in account-related matters.
- Build and maintain positive relationships with annuitants through effective communication and customer service.
- Implement and uphold data management protocols to ensure the integrity and confidentiality of annuity-related information.
- Stay informed about regulatory requirements and ensure compliance with relevant policies and procedures.
- Work collaboratively with finance, and other internal departments to coordinate activities related to annuity accounts.
- Provide necessary documentation and support for audits and regulatory examinations.
- Prepare and maintain accurate documentation related to annuity transactions, account changes, and customer interactions.
- Generate reports as needed for management, regulatory authorities, and other stakeholders.
Qualifications
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- B.Sc / HND in Insurance, Finance, Management or any related social Sciences or discipline.
- Professional Certification (ACIIN or ACII) would also be an added advantage.
- 1 – 3 years experience in insurance, annuity administration or similar roles.
Skills / Competence Requirements:
- Strong understanding of PENCOM regulated annuity products.
- Proficient in the use of Microsoft applications and spreadsheet, Particularly Word, Excel, PowerPoint, and Project and InfoPath
- Numerical accuracy and pay attention to details.
- Excellent inter-personal skills with ability to work unsupervised and as part of a team.
- Possess exceptional problem-solving skills i.e., analyse problems, find solutions and implementing them.
- Able to learn quickly and understand new techniques and ideas.
- Highly developed research and analytical skills with strategic thinking and planning.
Application Closing Date
Not Specified.
Deadline: January 22, 2024
Job Features
Job Category | Annuity Officer |