Job Title: Anti-Fraud Officer
Location: Lagos
Employment Type: Full-time
About the job
- We are looking for an experienced Anti-Fraud Officer who is passionate about our mission of driving financial inclusion in Africa.
- The ideal candidate will be responsible for processing and reconciling vendor and customer disputes.
- In this career, you may also resolve merchant disputes associated with a previous transaction and analyze cases of chargeback fraud.
Responsibilities
Advertisements
- Receive and incident into the complaint register all cases of Fraudulent Banking activities, Fraudulent Lending activities, Erroneous transfers, Business Gone Bad, and other fraud-related cases. To ensure all the fields/data requirements in the Complaint register are adequately populated.
- Customer’s wallet review on suspicious transactions.
- Review, investigate and resolve irregular transactions reported.
- Utilize various data analysis and accounting tools in collecting, sorting and analyzing financial data to obtain results which reveal inconsistencies as well as the possible suspects.
- Conduct interviews to obtain information useful in resolving financial crimes.
- Identify business areas requiring increased security controls to protect the company and its end users from future incidents of fraud.
- Keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss mitigation as needed.
- Respond to fraud queries across the multiple channels
- Liaise with internal teams, merchants, banks, transaction processors, regulatory bodies, law enforcement and any 3rd party involved.
- Restriction of reported wallet from other Banks.
- Escalation of fraudulent transaction from our customer’s wallet to the beneficiary banks.
- And other tasks to be assigned by Line Manger.
Requirements
- B.Sc in any related field
- 2 – 5 years of experience in Anti-Fraud or any other related field
- Sound Knowledge of fraud detection management, identity theft and information and security management
- Must have a deep knowledge of Fraud Management (Identity theft & Information & Security Management)
- Problem-solving and result oriented.
- Proficiency in Microsoft Office Packages and other work tools.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Banking / Insurance |