Job Title: Bank Teller
Location: Onitsha, Anambra
Employment Type: Full-time
Job Description
Customer Service:
- Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals.
- Cross-sells MFB products by answering inquiries; informing customers of new services and product promotions; ascertaining customers’ needs; directing customers to a branch representative.
- Reconciles cash drawer by proving cash transactions; counting and packaging currency reconciling transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
- Maintains customer confidence and protects MFB operations by keeping information confidential.
Banking Operations:
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- Ability to demonstrate acumen for banking, transaction process, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies
- Conduct dozens of MFB’s routine transactions within time limits and established guidelines (cash cheques, accept deposits, process withdrawals etc.
- Obtain approval from Teller Team Lead or appropriate authority for amounts beyond own limit
- Monitor adequacy of cash -in -till while ensuring exposure is within approved insurance limit
- Register deposit transactions in the shadow register
- Complies with MFB operations and security procedures by participating in all dual-control functions;
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Perform other duties as assigned by the Teller Team Lead (TTL)
- Ensure compliance with all internal controls and established policies and procedures
Qualifications and Skills
- Minimum of First Degree in any Discipline, with a special consideration of OND in any Discipline. Additional Qualification will be an added Advantage
- Minimum of 1year cognate experience
- Personal characteristics: Sense of Empathy, Attention to Detail, Positive Attitude, Integrity and Willingness to Learn
- Digitally Savvy.
Salary
N50,000 monthly (Net).
Other Benefits:
Pension and ECS.
HOW TO APPLY
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.
Deadline: February 24, 2023
Job Features
Job Category | TELLER |