JOB TITLE: Billing Support Engineer
JOB LOCATION: Lagos
Employment Type: Full-time
Industry: Telecom / ISP
Role Category: Operations, Automation, Teecom Billing Domain
Responsibilities
- Responsible for driving down the incidents, problem, trouble tickets, service request trends,
- Analysis of Events / Renewals / Service / System in error, provide work around solutions
- Accountable for meeting & improving SLA & KPIs for their application suite.
- Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.
- Provide support to Customer Operations team, Internal Users,Revenue Assurance and Business needs
- Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform
- Functional Area: IT Software -Appication Programming,Operations & Maintenance systems.
- Expert in Operational criticality Iike Backup & restoration, Fraud handing, Revenue sensitive
- Overall knowedge of the E2Eapplication, systems & solution for their application suite.
- Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting.
Requirements
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- Qualification: Graduate / Post Graduate Degree
- Experience: 4-6 Years of experience in Telecom Billing and Strong in handling backend
- Configurations, Automations, Smal Development, backend fixes.
- Key Skills: Unix / Shell Scripting / SQL / My SQL / ORACLE and VoLTE)
- Billing Support Engineer – Telecom Biling application support (Telecom BSS/OSS, KYC, Enterprise Technical specialist for resolving all complex & critical application issues/ chalenges faced by the team. MySQL / ORACLEquery Billing Solutions, IT Applications).
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: October 10, 2022
Job Features
Job Category | Engineering / Technical |