Posted 4 years ago
Job Title: Branch Manager
Location: Lagos
Job Description
Business Development:
- Identify and taking ownership of sales leads generated from other parts of the business
- Champion the marketing and business development function in the Region towards achieving a significant impact on the bank’s bottom-line
- Develops new deposit and investment business
- Provides a superior level of customer relations and promotes the sales and service culture through coaching, training, guidance and staff motivation
- Achieves individual and branch sales goals through new business sales, referrals and retention of account relationships
- Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs
- Assesses market conditions, defines, recommends, implements and monitors business strategy in order to gain and sustain the bank’s competitive edge and results
- Reviews and controls the branch’s operating costs within the agreed budget in order to maintain cost control
- Assesses, analyzes, defines, recommends, implements and follows up market intelligence, and marketing plans in order to meet retail banking strategic objectives
- Identifies customer needs, initiates action and follows up in order to meet customer expectations
- Identifies training needs, recommends, guides, rotates, monitors and follows up on staff progress in order to improve staff competencies
- Participates in social engagements to increase the Bank’s visibility and to enhance new and existing business opportunities
- Assesses, recommends changes, enforces bank protocols, maintains the branch appearance and deals with the branch security issues
- Demonstrates knowledge and awareness of all compliance and bank policy issues that affect customers’ businesses and the bank
- Delegates customer service function for new and existing customers to operations officers or other bank personnel
- Appreciable knowledge of International Transactions (Bank Guarantees, LCs, Funds Transfer, Shipping documents, etc)
- Detailed knowledge of Banking procedures and policy principles
- Demonstrable strong knowledge in Trade Finance
- Knowledge of export processing & reconciliation, bills for collection, and other regulatory reports
Job Requirements
Qualifications:
- A First Degree from a reputable higher institution. A Masters’ Degree will be an added advantage.
- Professional qualification/membership of a recognized body.
Experience:
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- Minimum of 6-8 years experience.
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Job Features
Job Category | Manager |
Deadline | Not Specified. |