Job Title: Branch Service Manager
Location: Sanusi Fafunwa Street, Lagos
Job Type: Full-time
Business Segment: Client Solutions
Job Description
- To ensure smooth day to day operational activities in the branch
- Provide leadership in service quality and operational excellence at the branch
- Ensure that all customers receive a consistently high-quality service by effectively managing and developing all available resources and where necessary ensuring quick service recovery
Qualification
- First Degree
Experience:
- 4-5 Years’ experience in supervisory and administrative capacity.
Behavioural Competencies:
- Making decisions
- Taking action
- Directing People
- Upholding standards
- Interacting with people
Technical Competencies:
- Coaching and Mentoring
- Business Administration Skills
- Communication Skills
- Customer experience
- Access control systems
- Operations process and procedures
Application Closing Date
Not Specified.
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Job Features
Job Category | Banking / Insurance |