Job Title: Bus Terminal Manager
Location: Lekki, Lagos
Job Type: Full-time
Job Description
- Responsible for planning, organizing, directing, and managing the operations of the station. Directs every transport activity within the station.
- Ensures compliance with safety standards, governmental and industry regulations, company policies and other best practice measures.
- Manages correspondence with all stakeholders including customers and transport authorities.
Essential Job Function
Advertisements
- Sets up operational parameters and modalities for both passenger and cargo
- Delivers high level of Customer service and ensures every station staff imbibes the culture of excellent customer service,
- Collates and effectively use data on customer behavior, pattern, trend etc to make informed customer developmental decisionsDevelops and implement transportation policies,
- Liaises with and maintains excellent working relationships with transport authorities (LASTMA, VIO, FRSC, Police etc.),
- Investigates and resolves customer complaints and challenges,
- Develop and implement plans that would impact the company’s bottom line,
- Develops various productivity processes and closely monitors, analyzes and reports result of fleet operational excellence,
- Manages and drives day-to-day process flow of all fleet operations with focus on excellent execution of Standard Operating procedures to ensure growth through customer satisfaction,
- Designs and implements journey management plans,
- Constantly reviews road conditions to enhance effective
- Conducts regular safety audits on fleets,
- Directs and manages the preventive, routine maintenance and corrective repairs of the fleet to avoid business disruption,
- Ensures availability of vehicles needed for operations and keep vehicle downtime at less than 5% efficiency rate,
- Keeps abreast of government regulations as it relates to the transport sector,
- Conveys rules, directives and methods to all station personnel,
- Monitors the general operations of the station staff to make sure that their operations are in compliance with guidelines, safety measures,
Requirements
- Minimum of Bachelor’s Degree in Transportation and Logistics Management, Business Management, Supply Chain Management or any related field from a reputable university;
- Master’s Degree or professional qualification in Transport and Logistics Management, Business Management, Supply Chain Management or any related field will be an added advantage.
Salary Range
N200,000 – N300,000 / month
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: August 10, 2023
Job Features
Job Category | Manager |