Full Time
Posted 4 months ago
We are recruiting to fill the position below:
Job Title: Business Hub Manager – Jebba Business Hub
Locations: Kwara
Employment Type: Full-time
Job Description
- This job role coordinates the operational activities of the entire Business Hub to align with the corporate goals.
Job Responsibilities
- Develops and implements Retail business strategies in line with business objectives.
- Mitigate against losses in the Business Hub to achieve ATC&C reduction targets.
- Ensures the alignment of technical activities in the Business Hub to achieve commercial growth and targets.
- Coordinates and supports the activities of all Service Centers and Support Functions in achieving business targets based on corporate objectives.
- Identifies and implements business growth opportunities with new and existing customers.
- Interfaces with stakeholders to recover outstanding collections.
- Ensures all BH operations are carried out according to IBEDC policies and procedures.
- Develops, coordinates, and maintains mutually beneficial relations with customers and stakeholders in the Business Hub.
- Promote customer satisfaction by driving initiatives to understand, meet, and exceed customer expectations.
- Develop budgetary plans for Business Hubs.
- Ensure resolution of customer complaints.
- Prepares periodic and ad-hoc reports to relevant stakeholders.
- Supports the HRBP to create a harmonious work environment, mentors staff, and motivates all team members to perform efficiently.
- Performs other sundry assignments as directed by the Regional Head.
Job Requirements
Advertisements
- A Bachelor’s Degree.
- A postgraduate professional certificate in a relevant field. (Added advantage).
- Membership in relevant professional bodies.
- At least 10 years of practical experience.
Skills & Competencies
Technical Competences:
- Deep knowledge and understanding of the Nigerian Electricity Supply Industry (NESI).
- Sound Electric Power Knowledge – Energy audit, Distribution network, Demand side management, Energy efficiency
- Good knowledge of the electricity supply chain value system
- Knowledge of the electricity regulatory codes and requirements
- Planning and Organizing
Behavioral Competencies:
- Able to work under pressure and meet deadlines.
- People-person and a team player.
- Able to manage sensitive and confidential information.
- Firm, fair, and decisive approach to issues.
Application Closing Date
Not Specified.