We are recruiting to fill the position below:
Job Title: Call Center Officer
Location: Victoria Island, Lagos
Responsibilities
- Responsible for responding to all clients’ inbound calls and emails within 1 hour time frame
- Addressing all complaints and inquiries in a timely manner
- Keeping track record and reporting reoccurring issues amongst clients for risk management purposes
- Perform periodic survey to determine clients’ satisfaction with company’s services and report feedback to the Operations Manager
Requirements
- B.Sc Degree in a relevant course of study
- 2-3 years experience in similar role
- Excellent communication skills
- Customer service
- Multitasking and teamwork
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Call Center Agent |