JOB TITLE: Call Centre Agent
JOB LOCATION: Lagos
Employment Type: Full-time
Responsibilities
- Proactive sale of the bank’s products and services via the Telephone.
- Meet and exceed sales quotas
- Attend to customer enquiries about the bank’s products and service offerings.
- Carry out onboarding calls to assess the level of service satisfaction and cross-sell opportunities.
- Build relationships, earn trust and buy-in from customers in order to get referral business and retain customer loyalty.
- Follow up on sales lead to ensure fulfillment and customer satisfaction.
- Continuous customer service surveys to understand the customer’s perception of the bank’s services and identify areas for improvement.
Qualifications
- HND / BSc
- 3 – 5 years work experience.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Advertisements
Note: Apply as early as you can as applications are considered on a rolling basis.
Deadline: August 5, 2022
Job Features
Job Category | Customer Service |