Job Title: Card Operations Officer
Location: Lagos
Contract Type: Fixed Term Contract
Department: Operations
Role Overview
- We are looking for an enthusiastic Card Operations Officer – on a 12 month rolling contract to Manage relationships with bank’s partners such as logistics companies. Manage reconciliations and Inventories.
Responsibilities
- Receive produced cards from the bank’s personalization company.
- Process received cards and POS terminal for onward delivery to customers through delivery partners and track the packages sent out till delivered and activated by customers.
- Weekly reconciliation, reporting and inventory keeping of produced, delivered and activated cards.
- Inventory keeping of dispatched POS terminals.
- Manage relationships with bank’s partners such as logistics companies, personalization, fulfillment partners amongst others.
- Collaborate with staff across teams to execute tasks assigned promptly.
- Provide support to customers on issues or inquiries related to the card products.
- Perform any and all other duties, related to the Card product, that may be required or needed from time to time
Requirements
- HND / B.Sc Degree
- 1-2 years’ experience in similar role
- Good verbal communication skills – sincere and articulate.
- Ability to multi-task, set priorities and manage time effectively
- Ability to provide accurate information.
- Ability to handle pressure/conflict.
- Conversant with Microsoft office tools or Google suites
Benefits
At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:
- Pension
- Competitive annual leave plus bank holidays
- Group life insurance
- Health insurance
- L&D training
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Administration/ Office/ Operations |