JOB TITLE: Card Reconciliation & Settlement Officer
JOB LOCATION: Yaba, Lagos
Department: Business Operations
Sector: Consumer Finance
Reports To: Card Reconciliation & Settlement Lead
Career Level: Grade 5
JOB DETAILS:
- The Card Reconciliation & Settlement Officer will provide support to department activities with specific responsibility for reconciling, monitoring and resolving customer disputes on Card transactions.
- The Officer will contribute to the efficient and effective workings of the Platform Operations department by executing daily tasks with a strong attention to detail.
- This role will utilize good team work, strong accounting knowledge, time management skills and effective problem solving to ensure success.
Primary Responsibilities
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- Perform Card Reconciliations, analyse, investigate and resolve variances and reconciling items.
- Review and reconcile third party and Pagatech transactions to ensure accurate billing in a timely manner.
- Maintain regulatory controls by following policies and procedures; complying with financial legal requirements.
- Effectively and efficiently manage resolution of disputed transactions in collaboration with customer support and the affected business partner.
- Assisting with Monthly and Year End tasks.
Knowledge and Skill Requirements
- 2 – 3 years of experience working in a similar role.
- Problem solving skills
- Time management skills
- Strong MS Office skills, especially Word and Excel
- Attention to details.
- Speed and accuracy.
- Task ownership
- Ability to learn fast.
- Communication skills.
- Knowledge and experience with reconciliation and card operations.
Key Competencies:
- Initiative
- Self- driven and hardworking
- Organized
- Multitask and manage competing priorities
- Detail oriented
- Good team player
- Flexibility
Application Closing Date
Not Specified.