Job Title: Chief Technical Officer (Telecoms)
Location: Abuja
Job Responsibilities
- Leading the technology strategy and operations of the interconnect clearing house.
- Overseeing the development and implementation of IT systems and infrastructure.
- Identifying and evaluating new technologies and solutions to enhance operational efficiency and support business growth.
- Managing relationships with technology vendors and partners.
- Ensuring the security and integrity of the company’s IT infrastructure.
- Developing and implementing disaster recovery and redundancy plans.
- Acting as the first point of escalation for technical issues before reaching out to vendors, ensuring timely resolution and minimal disruption to services.
- Analysing metrics and performance indicators to assess the quality of calls and identify areas for improvement.
- Monitoring call traffic, network performance, and system availability to ensure optimal service delivery.
- Implementing and overseeing quality assurance processes to ensure compliance with industry standards and regulatory requirements.
- Leading the research and development efforts for new products and services.
- Collaborating with other departments to align technology initiatives with business objectives.
- Managing the technology team and promoting a culture of innovation and continuous improvement.
HOW TO APPLY
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.
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Deadline: August 31, 2023
Job Features
Job Category | Engineering / Technical |